BTS FAQ'S

Frequently Asked Questions

Yes, we require a 50% non-refundable deposit to secure your date and wall. Balances are due 24 hours prior to event.

Yes! Our walls make the perfect backdrop both indoors or outdoors. However, if inclement weather is predicted, rain or heavy winds (over 10mph) , we will need to find an indoor space to set up.

The price of our flower walls and backdrops includes delivery to all of LI and NYC. It also includes set-up, break down, stock neon signs and draping if requested.

While flower walls are our thing, we also provide a variety of other products and services such as table arrangements, photobooth packages (JMC), arches and seating. Let’s share inspo pics!

You can contact us through email ([email protected]) - message on IG @behindthescenebackdrops or TEXT, the fastest and preferred method - 718-869-6687

While our flower walls are pre-made, we can definitely discuss customization options such as adding valances, draping and flowers to add other colors. Show us your ideas!

Yes, we encourage using signs on our flower walls! In-stock signs are included with our fee. If a custom sign is needed, we will need 3-4 weeks notice and there will be additional fees for the cost of the sign.

Unfortunately, no. For insurance purposes, all of our walls and backdrops must be installed and removed by a member of our team. If a wall needs to be relocated, please contact us as soon as possible. 

Rental time varies based on venue set-up times, event end times as well as other variables. I will work with you to make a plan that works best for all parties, even if that means setting up the day before.

We carry flower walls that are both 8'x8' and 6.5'x6.5'. We find that the smaller sizes work better in residential and intimate settings.

Yes! Behind the Scene Backdrops is fully insured. If a venue requires a Certificate of Insurance (COI), please give us 48 hours notice.

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